Data Protection Policy

Our information and communication services can generally be used anonymously.

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. The processing of our users' personal data only takes place regularly with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a) EU General Data Protection Regulation (GDPR) serves as the legal basis.

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject.

Every time the bremerhaven.de website is accessed, data is recorded in a log file.

The following data is collected

• the page from which the file was requested
• the name of the file
• the date and time of the request
• the amount of data transferred,
• the access status (file transferred, file not found, etc.),
• a description of the type of web browser used
• The personal date "IP address" is not stored in the interests of data minimisation.

The access logs on the web servers are stored for 7 days to track and analyse unwanted external influences on the websites or servers (denial-of-service attacks, flood of requests from unwanted search engines, intrusion or compromise attempts, etc.). We also use the data to optimise the website and to ensure the security of our IT systems. The data is not analysed for marketing purposes in this context.

The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f) EU General Data Protection Regulation (GDPR).

The data is deleted after 7 days, as the log files are no longer required to fulfil the purpose for which they were collected. 

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, the user has no option to object.

In accordance with the provisions of the Basic Data Protection Ordinance (DSGVO), you as a user have certain rights resulting from the articles of the DSGVO.

• Right to information (Art. 15 DSGVO)
• Right to correction (Art. 16 DSVGO)
• Right to cancellation (Art. 17 DSGVO)
• Right to limitation of processing (Art. 18f. DSGVO)
• Right to data transferability (Art. 20 DSGVO)
• Right of objection (Art. 21 DSGVO)
• Right of appeal to a supervisory authority (Art.77 DSGVO)

In Bremen, the responsible supervisory authority is the State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen, Arndtstraße 1, 27570 Bremerhaven.

Both session cookies and persistent cookies are used to control and make our website bremerhaven.de user-friendly. Session cookies are cryptic numbers that are created for a short time during the website visit and are automatically deleted when you leave the website. Persistent cookies are permanently available, even after a browser or system restart. These cookies support the display and control of websites while you are "surfing" on our portal. You can set your browser to inform you about cookies. This makes the use of cookies transparent for you. You can also prevent the storage of cookies by setting your browser software accordingly.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f) EU General Data Protection Regulation (GDPR).

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

Cookies are stored on the user's computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

On our website there is a contact form "Do you have any questions? If you take advantage of this option, the mandatory and voluntary data entered in the form will be transmitted to us and stored.

Mandatory information

1. the e-mail
2. the text of the message

Voluntary Data

Title, first name, surname and telephone

At the time the message is sent, the following data is also transmitted and stored:

1. Date and time of registration

Your consent is obtained and reference is made to the data protection policy for the processing of the data within the scope of the sending process - without this active consent it is not possible to send a message.

The data will be used exclusively for the processing of the message to us.

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b DSGVO.

The processing of the personal data from the form serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

Your data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the contact form and those sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

You have the possibility to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

The website bremerhaven.de uses Matomo,  an open source software for statistical analysis of visitor access. This helps to adapt the website to your needs. The information generated by your access to our website is stored and analyzed by Matomo.

The software is configured in a way that the IP addresses are not completely stored, but 2 bytes of the IP address are masked (e.g.: 123.456.789.xxx). In this way it is no longer possible to assign the shortened IP address to the calling computer. This keeps you completely anonymous.

The software runs exclusively on our systems. The data is only stored there. The data will not be passed on to third parties. We do not create user profiles.

The legal basis for processing users' personal data is Art. 6 para. 1 lit. f DSGVO.

The processing of anonymised user data enables us to analyse the surfing behaviour of our users. We are able to compile information about the use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. For these purposes, it is also in our legitimate interest to process the data in accordance with Art. 6 para. 1 lit. f DSGVO. By anonymizing the IP address, users' interest in protecting their personal data is sufficiently taken into account.

The data will be deleted after 180 days.

We respect your "Do Not Track" - settings in your browser setting.

Which cookies are used?

Which data is collected by Matomo?

The bremerhaven.de website uses Service-Worker, which intercepts and temporarily stores resource requests. This helps to speed up the loading of the website and minimise data consumption. Another advantage is that pages that have already been visited can also be accessed offline.

The resources generated by the Service Worker are stored locally on your device and automatically deleted if you have not visited bremerhaven.de for a longer period of time. The software runs exclusively on your device. The data is only stored there. The data will not be passed on to bremerhaven.de or third parties.

Furthermore, the service worker is used to send you notifications with web push if you request them via opt-in.

No personal data is stored.

This service gives you the option of receiving automatic notifications from Bremerhaven.de for selected messages.

We do not store any personal data for this purpose.

The only data we need to store is your selection of the news you wish to subscribe to. A copy of this data is also stored locally on your device.
It is not possible for us to identify a person from the data provided.

The "Service Worker" service offered by your browser is used to receive the messages on your device.

You can adjust the settings in our data protection settings at any time and deactivate the notification function again.

Information about the notifications:
The notification function is currently not supported by all devices.
In order to receive notifications, the browser must be open in the background on some devices.

If you have not visited Bremerhaven.de for more than 14 days, your device may automatically switch off the notifications.

If there is no current information for the news you have selected, you will not be notified.

We draw your attention to the risk that the service providers used via your browser come from a third country (USA) that does not have an adequate level of data protection. By activating this function, you have actively given your consent in accordance with Article 49(1)(a) of the EU General Data Protection Regulation.

Information on the collection and processing of personal data in accordance with Art. 13 of the European General Data Protection Regulation as part of the Bremerhaven online geodata enquiry service
 
The following information is intended to provide transparency regarding the handling of personal data in the context of the Bremerhaven online geodata enquiry service. The processing of personal data is carried out in accordance with the statutory provisions, in particular the provisions of the European General Data Protection Regulation (EU GDPR) and the Bremen Implementation Act to the EU General Data Protection Regulation (BremDSGVOAG).
 
1. designation of the processing activity

The Surveying and Cadastre Office offers citizens of the city the opportunity to request information about municipal geodata online.
 
2 Contact details of the controller The controller responsible for data collection is

Magistrat der Stadt Bremerhaven
Vermessungs- und Katasteramt
Fährstraße 20 (Technisches Rathaus)
27568 Bremerhaven
 0471 590-3307
 0471 590-2078
 vermamt@magistrat.bremerhaven.de 

3. contact details of the data protection officer

The responsible data protection officer can be contacted at

Magistrat der Stadt Bremerhaven
Datenschutzbeauftragte
Baubereich Fährstraße 20 (Technisches Rathaus)
27568 Bremerhaven
 0471 590-3204
 datenschutz.bau@magistrat.bremerhaven.de 

4. Purpose and legal basis of processing

In accordance with § 5ff of the Geodata Access Act, the competent federal and state authorities must provide geodata. The Surveying and Cadastre Office is entrusted with this provision as the lower authority for Bremerhaven. 
 
The qualified processing of corresponding requests requires the processing of personal data in the context of fee collection and the dispatch of requested paper material, which is lawful due to the legal obligation under Section 5ff of the Geodata Access Act in conjunction with the corresponding legal bases for fee collection in accordance with Art. 6 para. 1 lit. c) of the EU General Data Protection Regulation (GDPR).

5. recipient of the personal data

Name and postcode are passed on to the company GovConnect to process the payment. The data protection information sheet of the company GovConnect can be found here: Data protection information sheet company GovConnect.
 
The data is stored on servers of the Information Technology Centre (BIT) for secure storage.
 
6. Type of personal data

Name, address and bank details must be collected as part of the application process. If the desired products are to be transmitted electronically, an e-mail address is also collected.

7. Data collection by third parties Data collection by third parties does not take place.
 
8. duration of storage of personal data

The data will be deleted 10 years after completion of the procedure.
 
9. rights of data subjects

Data subjects have the right to information about the stored and processed data and subsequently the further right

to rectification of incorrect or incomplete data. (Art. 16 EU GDPR)

• to erasure due to unlawfully processed data if data is no longer required for the fulfilment of tasks. The retention periods must be observed. (Art. 17 EU GDPR)
• Blocking/restriction of processing. This applies, for example, to erasure if this cannot yet be carried out due to retention periods. (Art. 18 EU GDPR)
• to data portability in accordance with Article 20 EU GDPR, provided that personal data is processed on the basis of consent or by automated means
• to object in accordance with Article 21 EU GDPR if a special situation arises for the data subject
• to withdraw consent if the personal data was processed on the basis of the data subject's consent. This does not affect the processing that has taken place up to the revocation.

10. right to lodge a complaint

Every data subject has the right to lodge a complaint with the supervisory authority 
 
The State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen
Arndtstraße 1 27570 Bremerhaven
 0471 596 2010 oder  0421 361 2010
 0421 496 18495
 office@datenschutz.bremen.de

if you believe that your personal data is being processed unlawfully.

You can use this website for selected services to arrange online appointments with the responsible authorities or institutions of the City of Bremerhaven.

You will be shown appropriate links with the text "Make appointment".

If you follow these links, you get to the appointment management system Bremen (TeVIS), which processes your appointment requests.

For further information on the handling of your personal data collected on this platform, please refer to the provider's privacy policy.

The following information is intended to provide transparency regarding the handling of personal data in the context of the use of video conferencing via Jitsi at the City of Bremerhaven. The processing of personal data is carried out in accordance with the statutory provisions, in particular the provisions of the European General Data Protection Regulation (EU GDPR) and the Bremen Implementation Act to the EU General Data Protection Regulation (BremDSGVOAG).

The Magistrate of the City of Bremerhaven, Magistratskanzlei, is responsible for data collection.

For the (virtual) consulting services of the authority, e.g. at the Environmental Protection Agency, Art. 6 para. 1 lit. e) GDPR in conjunction with. § Section 25 (2) BremVwVfG comes into question. Advice on applications is provided here as an option via a digital channel, and the processing of personal data is therefore necessary.

In the case of the library, Art. 6 para. 1 lit. e) GDPR in conjunction with. § Section 1 (2) of the Terms of Use and Fees of Bremerhaven City Library. Sentence 1 of this states that the Bremerhaven City Library should provide an up-to-date range of media for the population. Sentence 2 also declares general education or training and further education as an objective. Both objectives can be achieved through online counselling, so there is a public interest.

Outside of Bremerhaven.de, the City of Bremerhaven uses Jitsi as a video conferencing system operated on its own servers in order to enable location-independent dialogue. During the video conference, the name, physical appearance and spoken word of the participants can be recorded. You can switch off or mute the camera or microphone yourself at any time.

In order to access the virtual counselling service via Jitsi, you must at least enter your name.

No data will be collected by third parties and the data will only be stored during the video conference and not beyond.

Audio or video recordings are not permitted.

You will be shown corresponding links with the text "Make an appointment" at appropriate points.

If you follow the "Make an appointment" link, you will be taken to the Bremen appointment management and information system (TeVIS), which is used to process your appointment requests.

For more information on the handling of your personal data collected on this platform, please refer to the corresponding data protection provisions of the provider.

Responsible for the "online application" data collection is the

Magistrat der Stadt Bremerhaven
Personalamt Hinrich-Schmalfeldt-Straße 42
27576 Bremerhaven
 0471-590 2218
 personalamt@magistrat.bremerhaven.de

Contact details of the data protection officer
The data protection officer responsible for the "Online Application" can be contacted at

Magistrat der Stadt Bremerhaven
Personalamt Hinrich-Schmalfeldt-Straße 42
27576 Bremerhaven
 0471-590 2851
 datenschutz.personal@magistrat.bremerhaven.de

Purpose and legal basis of the processing
The controller is authorised pursuant to Art. 6 para. 1 lit. b and Art. 88 EU General Data Protection Regulation (GDPR) in conjunction with § 12 BremDSGVOAG and §§ 85 et seq. § 12 BremDSGVOAG and §§ 85 ff. Bremisches Beamtengesetz (BremBG) is authorised to process personal data of applicants that is required to establish an employment relationship.
 
Recipients of the personal data
The personal data of applicants will be passed on to the bodies involved in the selection decision for inspection.
 
Type of personal data
The Bremerhaven Personnel Office processes master data, contact details and all data related to the application, such as CV, certificates, proof of qualifications, etc. in particular.

Data collection by third parties
Data is not collected by third parties.
 
Duration of storage of personal data
The data collected during the application process will be deleted as soon as storage is no longer necessary. If you are not hired, this will happen no later than 6 months after completion of the application process. If you are not hired but your application is still of interest to the HR department, you will be asked whether your application may be retained for future vacancies. In this case, the data will be deleted after 12 months.  The data of an unsolicited application will be stored for a maximum of 12 months. 
 
Rights of data subjects
Data subjects have the right to information about the stored and processed data and subsequently the further right

• to rectification due to incorrect or incomplete data. (Art. 16 EU GDPR)
• to erasure due to unlawfully processed data if data is no longer required for the fulfilment of tasks. The retention periods must be observed. (Art. 17 EU GDPR)
• Blocking/restriction of processing. This applies, for example, to erasure if this cannot yet be carried out due to retention periods. (Art. 18 EU GDPR)
• to data portability in accordance with Article 20 EU GDPR, provided that personal data is processed on the basis of consent or by automated means.
• to object in accordance with Article 21 EU GDPR if a special situation arises for the data subject
• to withdraw consent if the personal data was processed on the basis of the data subject's consent. This does not affect the processing that has taken place up to the revocation.

Right to lodge a complaint
Every data subject has the right to lodge a complaint with the supervisory authority if they believe that their personal data is being processed unlawfully.
 
The State Commissioner for Data Protection and Freedom of Information of the

Freien Hansestadt Bremen
Arndtstraße 1 27570 Bremerhaven
 +49 471 596 2010 oder
 +49 421 361 2010
 +49 421 496 18495
 office@datenschutz.bremen.de

You must authenticate yourself before using this service. Corresponding access information has been sent to you for this purpose. To prevent misuse, keep this information secure.

All information collected is used to update or supplement transaction information already stored and for further processing by the fine office. Your data will be stored in an automated file and deleted after expiry of the prescribed retention periods.

The use of this service offer is regarded as consent to the online collection and electronic transmission of the survey data to the fine office of the Bürger- und Ordnungsamt.

All data processing is carried out in accordance with Art. 6 para. 1 lit. e DSGVO within the framework of the proper handling of the procedure.

Further information can be found in the corresponding terms of use.

Information on the collection and processing of personal data in accordance with Art. 13 and 14 of the European General Data Protection Regulation at the Office for Sport and Leisure Bremerhaven

The following information is intended to provide transparency regarding the handling of personal data at the Bremerhaven Office for Sport and Leisure. The processing of personal data is carried out in accordance with the statutory provisions, in particular the provisions of the European General Data Protection Regulation (EU GDPR) and the Bremen Implementation Act to the EU General Data Protection Regulation (BremDSGVOAG).

1. designation of the processing activity
a) The Office for Sport and Leisure stores the function and contact details as well as the club affiliation of persons in club management and licensed exercise and workshop leaders of Bremerhaven's sports and leisure clubs as part of the processing of funding applications

b) The Office for Sport and Leisure stores the names and the reason for honouring the members registered by the Bremerhaven sports clubs who are honoured as part of the annual sportsperson's award ceremony of the City of Bremerhaven.

c) The Office for Sport and Leisure stores the names, telephone number and e-mail address of senders who submit a request to book a sports hall. The Office for Sport and Leisure receives this request by e-mail via the sports hall booking function at www.bremerhaven.de.

2 Contact details of the controller
The person responsible for data collection is

Magistrat der Stadt Bremerhaven
Amt für Sport und Freizeit
Hinrich-Schmalfeldt-Straße
27576 Bremerhaven
Tel.: 0471-2748
Fax: 0471-2039
 sportamt@magistrat.bremerhaven.de

3. contact details of the data protection officer
The responsible data protection officer can be contacted at

Magistrat der Stadt Bremerhaven
Datenschutz
Hinrich-Schmalfeldt-Straße
27576 Bremerhaven
Tel.: 0471-590 3332
Fax: 0471-590 350 3332
 datenschutz@magistrat.bremerhaven.de

4 Purpose and legal basis of the processing
The responsible body has been entrusted with the task of promoting sport and leisure and honouring athletes in the city of Bremerhaven. According to the state constitution of the Free Hanseatic City of Bremen, the state promotes and maintains sport. According to the law on the promotion of sport in the state of Bremen, sport is entitled to support from the state and society. Personal data must be processed in order to process sports funding and honours.

Legal basis for the promotion of sport:

• Art. 6 para. 1 lit. e) GDPR in conjunction with. Art. 36a of the State Constitution of the Free Hanseatic City of Bremen and Art. 6 para. 1 lit. e) GDPR in conjunction with Art. 28 para. 2 of the Basic Law. Art. 28 para. 2 of the Basic Law in conjunction with Art. Art. 144 of the Bremen State Constitution in conjunction with. § Section 2 of the Constitution of the City of Bremerhaven (VerfBrhv) in conjunction with the Directive on Sports Promotion in Bremerhaven insofar as it relates to honours. 
• Art. 6 para. 1 lit. c) GDPR in conjunction with. §§ Sections 2, 9, 10 of the Act on the Promotion of Sport in the State of Bremen and Article 6(1)(e) GDPR in conjunction with Art. 28 para. 2 of the Basic Law in conjunction with Art. Art. 144 of the Bremen State Constitution in conjunction with. § Section 2 of the Constitution of the City of Bremerhaven (VerfBrhv) in conjunction with the Directive on Sports Funding in Bremerhaven insofar as it relates to funding.
• Art. 6 para. 1 lit. c) GDPR in conjunction with. §§ Section 4 (1) of the Act on the Promotion of Sport in the State of Bremen and Article 6 (1) (e) GDPR in conjunction with Art. 28 (2) of the Basic Law in conjunction with Art. Art. 144 of the Bremen State Constitution in conjunction with. § Section 2 of the Constitution of the City of Bremerhaven (VerfBrhv) in conjunction with the usage regulations for the use of sports halls of the City of Bremerhaven insofar as it concerns sports halls that are made available to sports organisations for the performance of sporting tasks.
• Article 6(1)(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, insofar as a sports hall is booked by an organisation or person who is not a sports body.

5. recipient of the personal data

The personal data will be forwarded to the Bremerhaven Information Technology Centre (BIT) for secure storage.

The names, a description of the project, the type and amount of the grant and the type of funding will be published in the grant report to be prepared in accordance with the Bremen Freedom of Information Act (BremIfG) as amended.

Personal data from processing activity b) will also be forwarded to the magistrate and the magistrate's press office as part of the necessary public relations work.

6 Type of personal data
In the course of processing activity a), the Office for Sport and Leisure only collects master data such as club affiliation, function and contact details. This includes in particular surname, first name, address, telephone number and e-mail address. 

In the course of processing activity b), club affiliation, surname, first name and reason for honouring are stored.

In the course of processing activity c), surname, first name, telephone number and email address are stored.

7 Data collection by third parties
The personal data is collected by the sports and leisure clubs and transmitted to the Office of Sport and Leisure to the extent necessary for the promotion of sport and leisure and the honouring of athletes.

8. duration of storage of personal data
The retention period for personal data relating to processing activity a) is 10 years after the end of the case.

The personal data for processing activity b) is stored for 10 years after the award.

The personal data for processing activity c) will be deleted two weeks after use of the hall.

9. rights of data subjects

Data subjects have the right to information about the stored and processed data and subsequently the further right

• to rectification of incorrect or incomplete data. (Art. 16 EU GDPR)
• to erasure due to unlawfully processed data if data is no longer required for the fulfilment of tasks. The retention periods must be observed. (Art. 17 EU GDPR)
• to blocking/restriction of processing. This applies, for example, to erasure if this cannot yet be carried out due to retention periods. (Art. 18 EU GDPR)
• to data portability in accordance with Article 20 EU GDPR, provided that personal data is processed on the basis of consent or by automated means.
• to object in accordance with Article 21 EU GDPR if a special situation arises for the data subject
• to withdraw consent if the personal data was processed on the basis of the data subject's consent. This does not affect the processing that has taken place up to the revocation.

10. right to lodge a complaint
Every data subject has the right to lodge a complaint with the supervisory authority

The State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen
Arndtstraße 1
27570 Bremerhaven
Tel.: +49 471 596 2010 oder +49 421 361 2010
Fax: +49 421 496 18495
 office@datenschutz.bremen.de

if they believe that their personal data is being processed unlawfully.

Information on data collection and processing of personal data in accordance with Articles 13 and 14 of the Basic European Data Protection Regulation in the Ideas and Complaints Office Bremerhaven

The following information serves the transparency of the handling of personal data in the Ideas and Complaints Office Bremerhaven. The processing of personal data takes place in accordance with the legal provisions, in particular with the regulations of the European Data Protection Basic Regulation (EU-DSGVO) and the Bremen Implementation Act to the EU Data Protection Basic Regulation (BremDSGVOAG).

1. the name of the processing activity
   The Ideas and Complaints Office Bremerhaven processes personal data exclusively for processing complaints, claims and suggestions received.
    
2. contact details of the person responsible
   Responsible for data collection is
   Municipality of the City of Bremerhaven
   Magistratskanzlei
   Hinrich-Schmalfeldt-Straße
   27576 Bremerhaven, Germany
    0471 590 3030
    0471 590 3338
    ideenbeschwerden@magistrat.bremerhaven.de
    
3. contact details of the data protection officer
   The responsible data protection officer can be reached at:
   Municipality of the City of Bremerhaven
   Magistratskanzlei
   Hinrich-Schmalfeldt-Straße
   27576 Bremerhaven, Germany
    0471 590 3332
    0471 590 350 3332
    digitalisierungsbuero@magistrat.bremerhaven.de
    
4. the purpose and legal basis of the processing
   The responsible body has been given the task of managing ideas and complaints. The qualified processing of such requests requires the processing of personal data, which is legal on the basis of the public interest pursuant to Art. 6 para. 1 lit. e EU DSGVO.
    
5. recipient of personal data
   The Ideas and Complaints Office will only disclose personal data with the consent of the person(s) concerned to bodies involved in processing the request if this is necessary. Furthermore, the data is forwarded to the Information Technology Company (BIT) Bremerhaven for secure storage.
    
6. type of personal data
   The Ideas and Complaints Office only collects master data and contact data. This includes in particular surname, first name, address, telephone number and e-mail address.
    
7. data collection by third parties
   If necessary, data is collected by the Bürger- und Ordnungsamt Bremerhaven and the Vermessungs- und Katasteramt.
    
8. duration of storage of personal data
   The retention period for data in Idea and Complaint Management is 10 years after the end of the case. A case is considered closed when the matter has been dealt with to the satisfaction of all parties involved.
    
9. rights of the persons concerned
   Affected persons have the right to information about the stored and processed data and consequently the right to further information.
   1. for correction due to incorrect or incomplete data. (Art. 16 EU DSGVO)
   2. for deletion due to incorrectly processed data, if data is no longer required for the completion of tasks. The storage periods must be observed. (Art. 17 EU DSGVO)
   3. Blocking/restricting processing. This applies, for example, to deletion if this cannot yet be carried out due to retention periods. (Art. 18 EU DSGVO)
   4. data transferability in accordance with Article 20 of the EU DSGVO, where personal data are processed on the basis of a consent or by means of an automated procedure
   5. on appeal under Article 21 of the EU DSGVO, if a specific situation arises for the person concerned.
   6. on revocation of consent, provided that the personal data have been processed on the basis of the consent of the data subjects. The processing up to the revocation remains unaffected by this.
       
10. Right of appeal
    Any person concerned shall have the right of appeal to the supervisory authority
    The State Commissioner for Data Protection and Freedom of Information of the Free Hanseatic City of Bremen
    Arndt Straße 1
    27570 Bremerhaven, Germany
     0471 596 2010 or  0421 361 2010
     0421 496 18495
     office@datenschutz.bremen.de

if it considers that its personal data are being processed illegally.

Information that you provide to us in the context of online forms (e.g. booking enquiries, ship bookings), we use for processing your enquiry and for contract processing in accordance with Art. 6 Para. 1 lit. b) DSGVO. Data of ship bookings are also used according to art. 6 par. 1 lit. c) DSGVO for the preparation and transmission of a board list, which the ship owner or skipper must keep according to the relevant port and ship safety laws.

Online booking requests are processed via the Touristic Online Management System Thomas of my.IRS GmbH, Dornierstr. 4, D-82178 Puchheim.

Your data will be deleted after the 10-year retention periods under tax and commercial law have expired.

For up-to-date information, a red or yellow information banner will appear at the top of the page on the bremerhaven.de website. You have the option of hiding this message. In order for the system to remember your settings, a cookie must be set.

Data processing is carried out in accordance with art. 6 par. 1 letter f DSGVO in order to provide you with important information, such as the availability of the city administration by telephone on our website.

If you use the read aloud function, the data required for this (web texts of the page to be read aloud or web forms in which you have entered personal data) will be transmitted to ReadSpeaker, Am Sommerfeld 7, 86825 Bad Wörishofen on our behalf.

By clicking on the speaker icon, your Internet browser will send the marked page content or the requested document and your complete IP address to ReadSpeaker GmbH to generate the voice output. A request from your computer is only sent to the provider when you click the "Read aloud" button on a page. Your data will be automatically deleted from the server immediately after leaving our website.

Which Cookies are used?

Using Facebook

The city of Bremerhaven is represented on Facebook under the URL www.facebook.com/bremerhaven.de with a Facebook fan page. The website Bremerhaven.de does not use any active social plugins of the social network facebook.com.

The link to Facebook is provided via a link. Only when you use this link will a connection to the Facebook servers be established. You leave the offer of the city of Bremerhaven and access content on Facebook servers.

The city of Bremerhaven does not store personal data of our fans at any time. The data you enter on our fan site, such as comments, videos or pictures, will never be used or passed on by the city of Bremerhaven for any other purpose.

However, the city of Bremerhaven as operator of the fan page has no influence on the processing of your data by Facebook. Facebook may use and/or share your profile information with third parties. This can affect your habits, personal relationships, preferences and other aspects. Only switch to Facebook if you are aware of these effects and want to accept the risks mentioned.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options for the protection of users' privacy, can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to use this offer to collect data about him or her and link it to his or her membership data stored on Facebook, he or she must log out of Facebook before visiting the website.

Using Twitter

The city of Bremerhaven is represented under the URL www.twitter.com/bremerhaven_de with a Twitter account. The website Bremerhaven.de does not use an active social plugin of the social network Twitter.

The link to Twitter is provided via a link. Only when you use this link, a connection to the Twitter servers is established and you leave the offer of the city of Bremerhaven and access content on Twitter servers.

The City of Bremerhaven as operator of the Twitter account has no influence on the scope of the data, the content of the transmitted data or the use of Twitter data.

Further information can be found in the Twitter data protection declaration at
http://twitter.com/privacy .

Using Google+

The city of Bremerhaven is represented under the URL www.plus.google.com/+BremerhavenDe_Stadt with a Google+ fan page. The website Bremerhaven.de does not use an active social plugin of the social network Google.

The reference to Google+ is made via a link. Only if you use this link, a connection to the Google servers is established and you leave the offer of the city of Bremerhaven and call up contents on Google servers.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for the protection of your privacy can be seen by the users of Google's data protection information on the "1+″ button
http://www.google.com/intl/de_DE/policies/privacy/.

Using YouTube

The website Bremerhaven.de uses plugins from Google's YouTube site. The site is operated by YouTube. If you visit one of our websites equipped with a YouTube plugin, a connection to the YouTube servers is established. The Youtube server will be informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how user data is handled, please see YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy

Using Instagram

The Erlebnis Bremerhaven, Gesellschaft für Touristik, Marketing und Veranstaltungen mbH (Erlebnis Bremerhaven) is represented with an Instagram account on Instagram under the URL www.instagramcom/erlebnis_bremerhaven. The website Bremerhaven.de does not use any active social plugins of the social network instagram.com.

The reference to Instagram is made via a link. Only when you use this link, a connection to the Instagram servers is established and you leave the offer of the city of Bremerhaven and access content on Instagram servers.

Erlebnis Bremerhaven does not store personal data of our fans at any time. The data entered by you on the above-mentioned fansite, such as comments, videos or pictures, will never be used or passed on by Erlebnis Bremerhaven for other purposes at any time.

Erlebnis Bremerhaven as operator of the fansite has no influence on the processing of your data by Instagram. Instagram may use and/or share your profile information with third parties. This can affect your habits, personal relationships, preferences and other aspects. Only switch to Instagram if you are aware of these effects and want to accept the risks mentioned.

The purpose and scope of data collection and the further processing and use of the data by Instagram, as well as the relevant rights and setting options for the protection of users' privacy, can be found in Instagram's data protection information.
https://www.instagram.com/about/legal/privacy/?hl=de.

Use of WhatsApp

A WhatsApp (WhatsApp share) button is used on our website. This button allows you to share content from our home page using the WhatsApp Share button as a personal follow-up only via your mobile phone. Using the WhatsApp button tells the WhatsApp operator what content is shared and that the Share button has been used on our website. Further information can be found at: https://www.whatsapp.com/legal/#Privacy

Use of Pinterest

Our website contains the "Pin it" button of the social network Pinterest, Inc. operated by Pinterest, Inc. 808 Brannan St, San Francisco, CA 94103, USA. Because of the use of the "Pin it" button, Pinterest receives the information that you have visited one of our websites. If you are logged into your Pinterest account during this time, Pinterest will also be able to associate your visit with your Pinterest account. By clicking the "Pin it" button, data is transmitted to Pinterest, which is stored on servers (in the USA). If you wanted to prevent this, you would have to log out of your Pinterest account before clicking the "Pin it" button. In order to protect your privacy, please refer to Pinterest's privacy policy at: http://pinterest.com/about/privacy/ for further details on Pinterest's data collection, processing and use of your data as well as your legal options and setting options.

You have the option of accessing our blog overview page via a link using the Wordpress symbol.

The site bremerhaven.de uses the map service "OpenStreetMap" (OSM) to display position data. Provider is the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

To use the functions of "OpenStreetMap" it is necessary to save your IP address. This information is usually transferred to a server of "OpenStreetMap" and stored there. We have no influence on this data transfer.

The use of "OpenStreetMap" takes place on the "Report damage" page only by actively selecting "My position" or "Select on map".

We use "OpenStreetMap" to make it easier for you to enter the location of a damage report. We base the use of "OpenStreetMap" on Art. 6 para. 1 letter f) DSGVO: data processing is carried out to improve the user-friendliness of the claimant and is therefore in our legitimate interest.

You can find more information on the handling of user data on the data protection page of "OpenStreetMap" and here https://wiki.osmfoundation.org/wiki/Privacy_Policy.

On our website we use "Google reCAPTCHA" in selected contact forms to protect the website from SPAM attacks. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

With reCAPTCHA it is checked whether the data entry in a contact form is done by a person or by a program. For this reCAPTCHA analyzes the behavior of the web site visitor on the basis different characteristics. For analysis, reCAPTCHA evaluates various information. The data collected during the analysis is forwarded to Google.

Data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO, as we have a legitimate interest in protecting our website from misuse.

For more information about Google reCAPTCHA and Google's privacy policy.

On our website we also offer links to external Webcams from the Bremerhaven area. No personal data is collected through the presentation of the links.

If you click on a webcam, you will be redirected to the offer of the webcam provider. Please note that these are external websites. The respective providers named are responsible for compliance with the data protection regulations.