A woman is standing at a counter in a tourist information office.

 

ServiceQuality Germany

ServiceQuality Germany is a cross-industry, three-stage quality management system aimed at the continuous improvement and further development of service quality. Only those who guarantee a high-quality and sustainable offer will ensure their success in the long term.

The "Q" is the seal for service quality in Germany. Companies throughout Germany are particularly committed to service quality and are certified according to the Q criteria. The training and quality seal program helps companies to analyze their services consistently from the customer's perspective and thus to optimize their internal processes sustainably and continuously. This increases customer loyalty and creates competitive advantages.

Further information is available at www.q-deutschland.de

 

 

The i brand

The i brand is a Germany-wide and uniform quality seal for tourist information from the German Tourism Association (Deutscher Tourismusverband e. V.).

The fields of competence and tasks of modern tourist information cannot be reduced to simple service requests from guests. Over time, many requirements have increased in terms of services, and guests expect the best equipment, information and service quality.

In 2006, the DTV introduced the i brand, a quality seal for tourist information centres. With the examination on the basis of the minimum criteria as well as further 40 i brand criteria the offer and achievement quality of the tourist information is examined "with the glasses of the guest" on the basis a standardized, country widely uniform criteria catalog under the magnifying glass.

Further information can be found at www.deutschlandtourismus.de

 

Travel for All

Checked. Reliable. Detailed. Accessibility as a quality and comfort feature in Germany.

The project "Introduction of the labelling system "Travel for All" in the sense of a tourism for all in Germany" is a cooperation project of the German Seminar for Tourism (DSFT) Berlin e. V. and the Association Tourism for All Germany e.V. - NatKo, funded by the Federal Ministry of Economics and Energy.

The maritime city of Bremerhaven was awarded according to the "Travel for All" labelling system. It has developed three holiday inspirations with certified companies for people with disabilities. These holiday inspirations have different thematic focuses and enable you to experience Bremerhaven.

You can find all certified companies on the website of Germany.Travel.

 

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You can find us here

Erlebnis Bremerhaven GmbH

H.-H.-Meier-Str. 6
27568 Bremerhaven
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Address

Erlebnis Bremerhaven GmbH
H.-H.-Meier-Str. 6
27568 Bremerhaven

Contact

 0471 41 41 41
 touristik@erlebnis-bremerhaven.de

Tips, Tickets, Dates:

Address

Erlebnis Bremerhaven GmbH
Bremerhaven Touristik & Tourist-Infos
H.-H.-Meier-Straße 6
27568 Bremerhaven
Germany

Contact

 0049 471 - 41 41 41
 0049 471 - 80 93 61 90
 touristik@erlebnis-bremerhaven.de

Praise or criticism

 kundenreaktion@erlebnis-bremerhaven.de

Opening hours:

May - September
(Heligoland saison)
Mon. - Sun. 8 a.m. - 6 p.m.
October - April
Mon. - Sun. 9.30 a.m. - 5 p.m.

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