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We also use service providers from the USA in this context. There is no adequate level of data protection in the USA. This entails the risk of unnoticed access by authorities, the absence of data subject rights, lack of legal remedies and loss of control over your data. If you allow cookies, we will use them for the above purposes. Unless you allow cookies, we will limit their use to necessary cookies and there will be no transfer to the US.
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In order to use the chatbot, you must agree to the use of AI citizen service chatbot (incl. data transmission). The service provider neuraflow GmbH is used for this purpose. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time on the Data privacy settings page. For more information, please see our Data Protection Policy.